FAQs


1) What is PA /VA System and what is the Purpose Of PA Systems?
PAVA stands for Public Announcement and Voice Alarm/Evacuation System.
The Purpose Of PA system is to achieve Speech and Announcements for emergencies as well as general announcements.

2) List 4 common Equipment’s which Are Used In PA System.
1) Microphone 2)Amplifier 3) Speakers 4) Voice Evacuation controller

3) What is the difference between Mixer Amplifier and power amplifier?
Mixer Amplifier : Provide Power to speakers and also have line level inputs like Aux/USB and and Multiple microphone inputs as well as a priority input.
Power Amplifier : Only Provide Power to Speakers typically over a 70V/100V line and need a pre-amplifier or mixer for line lever and microphone inputs.

4) Can we combine BGM and Emergency Evacuation Public address in one system?
Yes it is possible for small as well as large systems. For small systems using mixing amplifiers without controllers or using a power amp with a mixer /preamplifier enables us to use Back ground music via a local or internet source as well as voice evacuation messages via a paging microphone. For large systems it is a bit complex and is achieved by a system design in which separate amplifiers or EMC bypass is used to have a common BGM and EVAC system.

5) Can we use a remote paging source if we do not wish to use the microphone for announcement?
Yes, you can connect the EPABX (any SIP enabled communication system) to the PA system and use the SIP protocol over IP phones to make an announcement either via IP phone or softphone (Mobile)

6) What if we have multiple local Volume controls in the system and for Emergency voice evacuation message we wish to bypass the volume controls such that the announcement is heard even if volume control is switched to off ?
Yes, it is possible and recommended to use volume controls which have “forced insertion” function. Typically a 24V power line is used to bypass the volume controls and achieve forced insertion.

7) How to ensure automatic voice evacuation messages in a PA system?
Typically, the PA system is linked to the Fire Control Panel (FACP) for automatic triggering of voice evacuation message in case of fire and emergency. For this, dry contacts of the FACP or output type modules in case of an addressable FACP are used. These switching type (No/NC) contacts are connected to the PA system controller or an auto evacuation message box which in turn plays the message automatically over the existing PA network speakers.
1)Mention the Maximum Zone Capacity and Watt capacity for Honeywell EVACLITE?
8 zone and 1000W

2)Can we add an additional call station in the Honeywell Evaclite system?
No

3) A) How many inbuilt zones are available in the INTEVIO controller by default? b) What is the Maximum Zone Capacity of INTEVIO System?
a) 8 zone b) 128 zone

4) A) What is the inbuilt watt capacity of Amplifier in Intevio B) what is the maximum watt capacity via expansion?
A) Inbuilt Watt: 500W, B) 16000W

5)If there is a need of 2 to 6 paging locations in a single project, which Honeywell series should we suggest in Non-IP Based PA System?State model no of the controller
Honeywell INTEVIO Series, Model: HCU-2000

6) Which Series Is IP Based PA in Honeywell? State Model no of controller?
X-618 Series, Model: X-DCS2000

7) What is the Maximum Zone Capacity of X-618 Series?
2000 Zone

8) How Many Channels are built-in each X-618 series controller? And how many maximum controllers are supported in X-618 Series.
Built in 4 channel, 250 Controller
1)What is the warranty of a Digital Door Lock?
The warranty is 2 years

2)Where to buy onetouch Digital Door Lock?
Onetouch authorized seller & services partner can only sell & install onetouch digital door lock

3)Where to contact for servicing of my onetouch digital door lock ?
You can approach to Onetouch authorised reseller from where you bought the lock or email warranty@onetouch.co.in , who in turn will share details of the service partner in your city

4)How to register for warranty?
After Purchasing and installation of your Onetoich Digital Door Lock , One can register the product warranty on www.discreet.co.in / www.onetouch.co.in

5)What is the warranty policy?
Warranty is valid for two years from the date of Invoice of the product. Warranty is only valid if original invoice is presented at the time of availing warranty services (Installation, Demo or Breakdown) Warranty claim needs to be registered on www.discreet.co.in or by sending a email to warranty@onetouch.co.in.

Proof of defect is important to furnish for Warranty Claim.
>Warranty is not valid if product is found physically damaged, affected by some external factors beyond control of company or some part found missing/broken.
>Warranty is not valid for consumable items like batteries.
>Warranty is not valid for keys/RFID cards lost/broken
>Warranty will be void if the type or serial number marked on the product has been altered, removed or in any manner defaced.
>This Warranty shall not cover damage/s pursuant to un-authorized adaptations made contrary to stipulated specifications for the product and/ or adjustments to the product carried out at & by unauthorized service providers.
>In the event of finding of a defect in material/s, and/or workmanship or finding of non-conformity to meet the stipulated specification/s in the product during the extended period, Onetouch shall, at its sole discretion, either repair the product free of any charge or replace it with a product of having comparable specifications and features, In case of repair or replacement, Onetouch shall have ownership right to the defective part replaced or the defective product as the case may be. Onetouch may use new and/or reconditioned parts to carry out repairs under warranty. The warranty period shall not be extended in the event of repairs undertaken or replacement made.

6)What kind of doors are the products suitable ?
Most of the models are designed for doors measuring 35mm~60mm in thickness, but slight deviations form this limit are still acceptable and customer can avail the additional accessories to suit their requirement.

7)Does lock require any power supply?
No, The lock operates as standalone on AA batteries.

8)What is the type of batteries that should be used?
You must use normal AA ALKALINE batteries and replace every battery at the same time.
RC is available for Model OT200. You may register up to maximum 2 remote controls for the mortise doors. The remote controllers are optional and can be purchased at an additional charge.
The Need for a custom designed FTTH home ELVDB.

Coalesce is a Residential Data Voice and Video Distribution box, which makes Residential Structured Wiring Easy and Fiber to Home Ready. It’s a ready to use ELV Data Voice Video DB to be installed inside apartment, with ready conectorisation which can be used for all kind of network like Fiber to Home or Fiber to Shaft or Active Ethernet based.

There are many unique feature of Coalesce ELV DB as compared to a traditional DB The Accessories and complete product is designed as per latest technology like FTTH and as per TIA standards for Structured Cabling.

"The primary Issue with our Indian industry is that often professional and standardised product get compared with locally manipulated products in which a electrical contractor buys a fabricated DB separately and then tries to fit krone modules and locally made power supply"

Such jugad products often land with above issues at site and you can see many such examples of projects and even in ultra-premium residential apartments.

Please find below link for video of the product to understand it easily and see the difference https://drive.google.com/file/d/1RszNIjqi2nXA1DlHJpH28UGqqrSXhRUa/view?usp=drivesdk
OSD means on-sreen display, it's a menu system for TV, Monitor...etc.Now many companies are providing high resolution security camera which contain the OSD menu.

Using the OSD menu, people can adjust varies of setting for security camera including exposure, white balance, back light compensation, day & night selection, Motion, privacy etc.
1. What are T-568A and T-568B wiring standards, and how are they different?
T-568A and T-568B are the two wiring standards for RJ-45 connector data cable specified by TIA/EIA-568-A wiring standards document. The difference between the two is the position of the orange and green wire pairs. It is preferable to wire to T-568B standards if there is no pre-existing pattern used within a building.

2. What is RJ stands for?
RJ stands for Registered Jacks. These are used in telephone and data jack wiring registered with FCC. RJ-11 is a 6-position, 4-conductor jack used in telephone wiring, and RJ-45 is a 8-position, 8-conductor jack used in 10BaseT and 100BaseT ethernet wiring.

3. What is the Category Rating System?
Electronic Industries Association (EIA) developed the TIA/EIA-568-A standard, which specifies wiring and performance standards for Unshielded Twisted Pair (UTP) cabling. Category Rating System specifies the definition of performance categories for 100 ohm UTP cabling system.
Category:3 specifies the twisted pair cable and connecting hardware that can support transmission frequency up to 16MHz, and data rates up to 10Mbps. This is primarily used in telephone wiring.
Category:4 specifies cables and connectors that supports up to 20MHz and data rates up to 16Mbps. With introduction of category 5, this is a rarely used category.
Category:5 specifies cables and connectors that supports up to 100MHz and data rates up to 100Mbps. With 100BaseT Ethernet today, Category 5 is a widely used cabling system that matches todays high-speed data requirements.
4. What is UTP Cable?
UTP stands for Unshielded Twisted Pair. It is the cabling system with one or more pairs of twisted insulated copper wires contained in a single sheath. It is the most widely used cabling system in telecommunications and data communications environment today.
CR80 ID cards are more commonly known as credit card-sized ID cards as they are the same size as a standard credit card.
CR80 cards measure 2.13″ x 3.38″ (54 mm x 86 mm), with a typical thickness of 30mil. CR80 cards are a popular choice for ID credentials because of their size and feel familiarity.
The standard thickness of a CR80 is 30mil, though you may find slight variations in terms of thickness or “mil” of the card.
*Mil = .001 or an inch.
CR80.10 = 1/100 inch thick.
CR80.20 = 2/100 inch thick.
CR80.30 = 3/100 inch thick.
The CR80 dimensions loosely follows the ISO/IEC-7810 ID-1 specification. Other (less common cards sizes) CR79, CR90, and CR100 are also available.